Privacy Statement

PRIVACY POLICY

Effective Date : 2022-06-30

Your privacy is important to SunValue ("we" or "our") and we aim to provide you with a safe and secure user experience. We wrote this policy to help you understand what information we collect, how we might use it, and what choices you have about it. Please read this Policy carefully, as it affects your rights and liabilities under the law. If you disagree with the way we collect and process personal information, please do not use this website. By accessing and using our website, you explicitly accept, without limitation or qualification, the collection, use and transfer of the personal information provided by you in the manner described in this Privacy Policy.

1. Information We Collect

1.1. This site collects general types of information regarding your visit and use our website; examples include personal information, demographic information, behavioral information, and indirect information. Sometimes we may collect combinations of these types of information.

1.2. “Personal information” means information that may be used to identify you or any other individual to whom the information may relate. This is information which you are prompted to provide to us. Such information may include your name, address, telephone number(s), mobile number(s) and email address, credit card number(s), bank account(s), or other unique information about you which you provide to us during the registration process, or though the course of communicating with us about the products and services provided on our website. We may collect this same information about all other persons when you provide it to us.

1.3. “Demographic information” means information that may or may not be unique to you in the sense that it refers to selected population characteristics. Such information may include, but is not limited to, your zip code, mobile phone carrier, age, gender, salary range, education and marital status, occupation, industry of employment, personal and online interests.

1.4. “Behavioral information” means information which is automatically collected pertaining to how you use our website, the areas of our website that you visit, what services you access, and information about your computer hardware and software, including your IP address, geographic location, browser preference, operating system type, domain names, times that you access the internet, and other websites you may have visited.

1.5. “Web technology information” means information we automatically collect from you when you visit our website. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. This information is collected from the use of cookies, Web beacons or JavaScript. Please read this entire Privacy Policy for more information on web technology information.

1.6. “Third party information” means information about you that we may acquire from a third party which could include personal, demographic, behavioral and indirect information. This collection may include, but not limited to, first party cookies, third party cookies, anonymous cookies, persistent identifiers, email opt in, and search engine keywords. It is important you know that we have no access or control over these cookies and other tracking devices used by third party advertisers and networks. We have no responsibility or liability for the policies and practices of these parties.

1.7. “Credit Card Information and Bank Account Information” We may, in certain instances, collect credit card number(s), bank account information and such related information, if you place an order on our website. When the credit card or bank account information is submitted to us, such information is encrypted and is protected with SSL encryption software. We will use the credit card information or bank account information for purposes of processing and completing the transaction you requested. Such information will be disclosed to third parties as necessary to complete the requested purchase transaction.

1.8. “No Information Collected from Children” We will never knowingly collect any Personal Information from children under the age of 16. If we obtain actual knowledge that we have collected Personal Information about a child under the age of 16, that information will be immediately deleted from the database. Because it does not collect such information, we have no such information to use or to disclose to third parties.

1.9. “No sensitive health information is collected”. We do not collect information about past, present, or potential future medical conditions or medical treatments.

2. How We Use Information Collected.

2.1. Improving This Website. We may use the information we gather to respond to any inquires you make, operate and improve the functionality of our website, and deliver the products and services advertised on our website. Our services include the display of personalized products, content, and advertising, relating to your experience and interests.

2.2. Providing Services and Products. We may use the information we gather on the website to provide you with the services and or products you have requested. This may include passing your information on to a third party to provide such services or products. Although our contractual arrangement limits how this party can use your information, we do not control the privacy practices of third parties. If you have any questions or wish to remove your information from the third party databases, you will need to contact that party directly.

3. Our Sharing of Information with Others.

3.1. We may share your personal information with third parties only in the ways that are described in this privacy policy.

a. Product and Service Delivery. We may share your information with third parties who help us in the delivery of the products and services you may have requested.

b. Third Party Products and Services. We may share your information with third parties who can provide you with their opportunities, products or services. This includes your personal and non-personal information, and includes your interests and preferences, so they may determine whether you might be interested in their products or services.

c. Website Functionality. We may share your information with companies and individuals we employ to perform technical functions on our behalf. Examples include third parties who host our website, analyze our data, provide marketing assistance, process credit card payments, and provide customer service.

d. Anonymous information. We share aggregated anonymous information about you, combined with other persons using our website, with third parties, so that they can understand the kinds of visitors that come to our website, and how those visitors use our website. This includes demographic information and behavioral information.

e. Legal Process. We disclose your information if legally required to do so, or at our discretion, pursuant to a request from a governmental entity, or if we believe, in good faith, that such action is necessary to (a) conform to legal requirements or comply with legal process; (b) protect our rights or property, or our affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.

f. Acquisition or Merger. We may disclose and transfer your information to a third party who acquires any or all of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In the event we become the subject of an insolvency proceeding, whether voluntary or involuntary, we or our liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of, such information in a transaction approved by the court.

4. Third Party Collection and Use of Information.

4.1. Third parties may collect and use information about you on or through the website in the following way:

a. Advertisers. Advertising agencies, advertising networks, and other companies who place advertisements on this website, may use their own cookies, Web beacons, and other technology, to collect information about you. We do not control the use of such technology and have no responsibility over or for the use of such technology to gather information about you.

b. Analytics. As described above, we use third parties to monitor analyze and report on the traffic to, from and within our website and email messages.

c. Hyperlinks. This website and email messages may contain hypertext links to websites owned by third parties. We are not responsible for the privacy practices or the content of such other websites. These links are provided for your convenience and reference only. We do not operate or control any information, software, products or services, available on these third party websites. The inclusion of a link on our website does not imply any endorsement of the services, products or website, or its sponsoring organization.

5. Collection of Information Using Cookies, Web Beacons, and JavaScript.

5.1. This website as well as third-party vendors and supporting advertisers, use technologies such as cookies, web beacons, and java scripts. These technologies collect internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. This information is used to analyze trends, administer our website, track user’s movements through our website and gather demographic information about our user base as a whole. We may receive reports based on these technologies on an individual or aggregated basis

a. Cookies. “Cookies” are a feature in your browser software. If enabled, these cookies store small amounts of data on your computer about actions you take on the pages of our website. Cookies assist us in tracking which of our features you visit most often, and what content you viewed on past visits to our website. When you visit this website again, cookies allow us to remember your settings and may be used for authentication. We may use cookies to keep track of the number of return visits, accumulate and aggregate statistical information generally pertaining to our website, and deliver specific content to you based on your past viewing history. You can disable cookies, although our website may not function properly for you. Your browser preferences can be modified to accept or reject all cookies, or request a notification when a cookie is set. You may read more about cookies at http://cookiecentral.com. In order to use all of the features and functionality of our website, you need to accept cookies.

b. Social Media Cookies. Our website may include social media features. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

c. Third Party Cookies. We allow third party vendors and advertisers to set their own cookies on and through our Website. We have no control over the practices of those third parties and are not responsible for their technology or tracking. We encourage you to read the policies of such persons or entities on their websites. We use AdWords Remarketing through Google which is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the activity on our Website with the Adwords advertising network and the Doubleclick cookie. That Cookie collects information regarding certain patterns in your browsing history.
To opt-out of this tracking, please see https://support.google.com/ads/answer/2662922?hl=en. We also participate in all of Google Analytics Advertising . This includes
(i) Remarketing with Google Analytics;
(ii) Google Display Network Impression Reporting;
(iii) DoubleClick Campaign Manager integration; and
(iv) Google Analytics Demographics and Interest Reporting.
Google uses cookies to track activity performed by Google Analytics and its Adwords or DoubleClick cookie. To opt-out please see https://tools.google.com/dlpage/gaoptout/. We also use Google Analytics which is an analysis service also provided by Google Inc. Google utilizes the data collected through its cookies to track and examine the use of this site, to prepare reports on its activities, and to share them with other Google services. You can opt-out of the Google Analytics service using Google’s Browser Add-available at https://tools.google.com/dlpage/gaoptout/.

5.2. Web Beacons. We may use electronic images known as Web Beacons (sometimes called single-pixel gifs, clear gifs or action tags) which allow us to collect information about your visit to our website, measure and improve the effectiveness of advertisements, and track delivery of advertising. Web Beacons collect only a limited set of information including a cookie number, time and date of page view, as well as a description of the page on which the Web Beacon resides. We may also use Web beacons in email messages if sent to you. They allow us to determine if you opened or acted upon the email messages. Because Web beacons are the same as any other content request, you cannot opt out or refuse them. They can be rendered ineffective by either opting out of cookies or changing the cookie setup in your browser.

5.3. JavaScript. JavaScript is a computer language that enhances the functionality of websites, particularly with respect to pictures. We may use it to analyze and improve our website’s functions. We may also use it to track movements through our Website. You may deactivate JavaScript through your browser settings or activate it the same way. If you disable JavaScript, you will not be able to use some of the functions of our website.

6. Changes to Privacy Policy.

6.1. We reserve the right to make changes to the substance of this Privacy Policy at any time. We will post those changes through a conspicuous notice on the website, so that you will always know what information we gather, how we might use that information, and to whom we will disclose it.

7. Information Security.

6.1. We endeavor to safeguard and protect your information. When you submit information on our website, such information is protected both online and offline. We have security measures in place to protect against the loss, misuse, and alteration of personal information under our control. The servers in which we store your information are kept in a secure physical environment and have industry standard firewalls. Access to such servers is password protected and access by our employees is limited. Currently, we use Secure Socket Layer software ("SSL") to protect data and to secure any transactions. SSL encrypts information including credit card number(s), and names and addresses, as they are transmitted over the Internet. It is important to remember that, although we take commercially reasonable technological precautions to protect your data, no data transmission over the Internet can be guaranteed to be 100% secure; therefore, we cannot, and do not, warrant that your information will be absolutely secure. Any transmission of data at or through our website is at your own risk. However, access to your information is strictly limited and not accessible to the public.

8. Your California Privacy Rights

8.1. CCPA: As of January 1, 2020, under the California Consumer Privacy Act (CCPA), California Residents have certain additional rights regarding their Personal Information. If and to the extent you are a "consumer" as defined under the CCPA and that we are a "business" as defined under CCPA, the following may apply to you:

You have the right to request the following information from us by emailing us at privacy@sunvalue.com , and we will provide the following information to you upon verification of your identity:
• The categories of Personal Information SunValue collects about you;
• The categories of sources from which your Personal Information is collected;
• The business purpose for collecting your Personal Information;

The categories of third parties with whom SunValue shares your Personal Information; and
• The specific pieces of Personal Information SunValue have collected about you.

In addition, please check the following section of this Privacy Policy: Information We Collect, Our Sharing of Information with Others, and How We Use Information Collected. You may opt out of any marketing by us and from the disclosure of your Personal Information to third parties.

8.2 Personal Information Sales; Opt-Out And Opt-In Rights: To exercise the right to optout, you may submit a request to us via email at privacy@sunvalue.com. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by contacting us via email at privacy@sunvalue.com.

8.3 Limitations on Requests. You may only make a verifiable consumer request for access twice within a twelve (12) month period. The verifiable consumer request must: (a) Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or your authorized agent; (b) Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to you; (c) We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.

8.4 Response Time and Response Format. We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons why we cannot comply with a request, if applicable. We will provide our response in a manner that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance to you.

Non-Discrimination: If you elect to exercise any of your rights under CCPA, SunValue will not discriminate against you for exercising any of your CCPA rights. Unless otherwise permitted by the CCPA, we will not: deny you goods or services, charge you a different price or rate for our goods or services, or provide you a different level or quality of goods or services because you exercised such rights.

9. GDPR and CASL Compliance.

9.1. We are not in a position to accept users who are not U.S. Citizens. The CASL and GDPR regulations, in particular, provide certain rights to their citizens which are not the same as the United States. Because of this, we do not accept referrals from any citizen outside the United States. Our services are specifically designed for United States citizens. We have expunged all European Union Member and Canadian Citizens data to the extent we have been made aware of the same. If you are a European Union Member, Canadian or any country outside of the United States citizen, please notify us at privacy@sunvalue.com and we will remove and destroy your Personal Information.

CONTACT US

If you have any questions regarding this Privacy Policy, please email us at assistance@sunvalue.com